Downloadable tariffs for 230 countries available

12 November 2020

TIM Plus and TIM Enterprise now feature instant downloadable tariff tables for 230 countries, giving town and city information for dialled numbers, as well as a standard base cost for each.

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Display boards rule!

16 June 2021

A recent user group poll concluded that most Tri-Line software users make use of Display boards much more than reports. The reason is simple: templates make the construction of Display Boards straightforward. And being completely customisable, it's so easy to support the message they're trying to get across, by including only the metrics they want to know.

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2013 customer survey results

05 January 2021

The results of our 2013 Annual Customer Survey have finally been collated - thanks Mr. Milliner - and our Support team is pretty pleased with the results!

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Avaya compliance testing updated

28 March 2021

Renewed compliance of TIM Enterprise and TIM Plus with Avaya IP Office 8.1, Avaya Aura® Communication Manager R6.2 and Avaya Aura® Session Manager R6.2

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London 2012 Olympics - Minimal impact expected

20 July 2021

We are located on the Olympic Route Network (ORN) which will be affected during the Olympics, 27 July - 12 August and the Paralympics, 29 Aug - 9 Sept.

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Avaya compliance testing updated

15 December 2020

Some busy days of testing at Avaya's Galway lab has resulted in successful completion of compliance testing of TIM Enterprise, TIM Plus and TIM Professional with both Avaya Aura® Communication Manager 6.0.1 and IP Office Release 7.0.

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TIM now fully IVT tested with Cisco UCM and UCME

08 August 2021

Latest version of TIM Plus gets 100% pass in official Cisco Interoperability Verification Test (IVT) for the Cisco Unified Communications Manager Express 8.6.

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100% Cisco-verified call logging now a reality

01 June 2021

Latest version of TIM Enterprise gets 100% pass in official Cisco Interoperability Verification Test (IVT) for the Cisco Unified Communications Manager 8.0 and 8.5 system.

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Going for Gold at 2011 Avaya EMEA Partner Conference

22 October 2020

Tri-Line are Gold sponsors at the 2011 Avaya EMEA Partner Conference which will be held on 8-10th November 2010 in Barcelona, Spain.

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Supporting Comms Vision

18 August 2020

Tri-Line is happy to announce that they will once again be silver sponsors of Comms Vision, the UK's leading summit for ICT channel leaders. This year's event will be held at the world famous Gleneagles Hotel on November 10th, 11th & 12th.

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SIP outstrips ISDN recording

08 August 2021

Sales of SIP recording have outstripped those of ISDN at Tri-Line for the first time in Q2 2014.

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Going global

06 May 2021

An increasing amount of global orders for our award-winning TIM Plus and TIM Enterprise call analytics and recording products has led to a new milestone: sales outside the UK have outstripped those within for the first time!

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Cisco win!

06 June 2021

Tri-Line wins Cisco Developer Network deal registration contest.

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Extended support hours

24 September 2020

Tri-Line is pleased to announce new extended technical support hours effective immediately. Tri-Line's technical support department is now available until 11 p.m. BST, Monday through Friday. Customers can contact us via phone, e-mail or by raising a ticket on-line.

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Cisco Live 2012 a resounding success

06 February 2021

Tri-Line has just returned from exhibiting at Cisco Live 2012. Cisco's annual flagship event is built around the four pillars of Technical Education, Technology Evaluation, Networking and Thought Leadership.

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TIM Enterprise - Video Showcase

14 September 2020

We continue to expand our series of videos with another fantastic set showcasing all of the advanced features of our TIM Enterprise call logging solution.

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TIM Plus - Video Showcase

21 July 2021

Our video series expands with the launch of our new TIM Plus overview video. The video provides a quick overview of all features including reports, recordings and display boards.

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Live Display Boards - Video Showcase

21 March 2021

We've just launched the first of many new product videos to showcase the fantastic features that underpin our products, and to let you see how intuitive yet powerful our products really are.

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Tri-Line short-listed for celebrated industry award

24 August 2020

Tri-Line is delighted to announce that we have been selected as finalists in Software Application Suite of the Year category at the celebrated Comms National Awards 2010.

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24/7 Self-Service Gateway open for business

28 April 2021

Tri-Line's new on-line Gateway is now live, giving authorised resellers full access to all of their account information, software licenses, product documentation and management information reports.

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