Product comparison chart

The chart below provides a brief comparison between our three call logging products, TIM Professional, TIM Plus and TIM Enterprise.

If you'd like more details on any product or if you'd like a live trial of a product using data from your own telephone system(s), just contact us.


Feature Professional Plus Enterprise
More More More

Call recording

Can add TIM Talk license, to allow fully-integrated call recording in all reports

Report formats

File format of reports available
HTML
CSV
HTML
CSV
PDF
XML
Excel
HTML
CSV
PDF
XML
Excel

Windows Service

Runs as a Windows Service

In-built web server

No need to setup a separate service

Live call view

See calls as soon as they've happened

Pure web browser access

Doesn't require additional software on client PCs
Limited

Call alarms

Have the system send email/SMS alerts when specific call criteria are met

Customisable tariffs

Edit the cost of every type of call

Reports

Comprehensive array of pre-defined management information reports

Database

Type of database used to store directory and call data
Access Native Full SQL

Database integration

Allows third-party access to directory and call tables

Web integration

Connect other products (such as CRM systems) using web scripts for integration with directory and call data
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