|Interactive Voice Response systems|
|What is IVR?
The exact definition of IVR is Interactive Voice Response. You may well ask what does this mean? It could be a simple system used for call connectivity where the caller selects from the options given in order to get to a specific area or person. It may be a more complex system incorporating speech recognition. We believe that each company or organisation is unique with a totally different caller profile. That is why our IVR systems are customised for each individual site.
Some of your concerns may include the following:
If you would like to speak to someone to discuss your requirements in more detail please call 020 7920 7090 selecting Option 2 from our main menu alternatively to fill in our Sales enquiry form click here
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